Stay focused in the present!

So often, our attention wanders off into the future. We think (and worry) about many things all at once – deadlines and potential problems. We anticipate objections and hassles and things that are likely to go wrong. We often convince ourselves how difficult something is going to be, well in advance of the actual event.
   
Or our attention is drawn to the past – we regret a mistake we made last week, or an argument we had this morning. We sometimes fret about “last quarter’s poor ratings,” or relive a painful or embarrassing event. And whether it’s in the future or the past, we usually find a way to imagine the worst.

A great deal of this mental activity is about things in the future that may or may not ever happen. And even if they do, the anticipation of it is usually worse that the actual event, and is rarely helpful. Or it’s about past activities that are over and done with; things that may have actually happened, that we no longer have any control over.

Get completely absorbed in what you are doing. Be in the present!

Practice those qualities which you believe in

If kindness, patience, honesty, and generosity are qualities that you believe in, you make every effort to practice those qualities at work.

Treat people with kindness and respect. If someone is late or makes a mistake, you try to be patient. Even if it’s your job or appropriate to reprimand someone, you do so from a foundation of love and respect.

In a given day, you have so many opportunities to practice patience, acts of kindness, and forgiveness. You have time to think loving thoughts, smile, embrace others, and practice gratitude. You can practice being non-defensive and a better listener.

You can try to be compassionate, particularly with difficult or abrasive people. Practice the way you greet people and deal with conflict. You can practice in virtually everything that you do.

Handling criticism

Rather than trying to avoid criticism, expert performers welcome it. They seek out coaches and advisors who can give them constructive, sometimes even painful feedback. They then use this feedback as a guide for steady improvement.

Here are some steps you can take to handle criticism effectively:

1. Acknowledge Your Error - Acknowledging a mistake is not the same as acknowledging that you are an inferior person/a failure. If you believe the criticism is accurate, take full responsibility. Don’t blame something or someone else and don’t make excuses. If appropriate, offer a diplomatic apology: “I’m sorry that my actions led to that result. It certainly was not my intention.” Again, if appropriate, ask for suggestions on how you can improve your performance the next time.

2. Take Corrective Action - After you’ve heard the other person out completely, and listened to any suggestions for improvement, state/communicate your eagerness to improve in the future. If appropriate, describe any actions you will take at his time to counterbalance your previous error.

3. Acknowledge the other person’s motive - Thank the other person for the feedback and make sure to state how valuable you consider it. This demonstrates your ability to use criticism as a way to improve – an essential quality of a leader. In addition, let the other person know that you are open to receiving his or her feedback in the future.

Even when you don’t care for the style in which criticism is presented, be thankful that the other person is willing to give you feedback, and along with it, an opportunity to improve.